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Principles of Doing Business
Our Goal as a manufacturer of pollution controlled cleaning furnaces, or burn-off ovens, is to build, supply and service quality equipment at a fair cost, to be used by other manufacturers and service companies to enhance the safety, timeliness and profitably of their operations.
Customers do not buy our product because it is pretty. Our products looks dont impress anyone. Our products quality, performance and cost set the standard in our industry. If someone doesnt need our product, they dont need it. If they have a problem that our product can solve, there is no better solution for the price.
Our job is to determine if our product can help you do your job better, cheaper, faster and safer. If so, our job is to offer, build, deliver and service our product as it works for you in your business.
That simple. Supply a quality product at a fair price to help you do your business better.
- We continually strive to improve our burn-off furnaces. We never reduce the quality of a product to make it cheaper. Our products are guaranteed to satisfy. No arguments. No excuses.
- We will not present "stripped down" equipment in order to make it appear less expensive, nor will we overload our furnaces with unnecessary options. Each customer will be quoted a product which fits their individual needs.
- We price our furnaces fairly and will not gouge on pricing. All of our products are priced with a reasonable level of profit. Our financial success is maintained through an ongoing high volume of sales. We are a debt-free company and pay our vendors on time. Savings in manufacturing costs will be passed on to our customers.
- We normally can ship faster than our competitors. We build many custom units, but keep in stock an inventory of popular sizes. Burn-off ovens are our only product and all of our efforts are directed toward giving the customer the best possible value.
- Our sales, service, and factory staff are hard-working, intelligent and detail-oriented. We believe that what is best for our customer is best for all of us. All of our employees understand this concept and proudly share in the success of our company.
- We believe customers can only assess the "true" value of a purchase after extensive use. Our customer service staff will provide courteous and prompt long-term service to promote furnace longevity and ease of maintenance. Advice will always be free.
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